Privacy Policy
Effective Date: July 2, 2026
Last Updated: July 2, 2026
Tidewater Flooring LLC ("we," "our," or "us"), located at 120 S. Plaza Trail, Virginia Beach, VA 23452, is committed to protecting and preserving the privacy of our website visitors and clients. This Privacy Policy sets out how we collect, process, and protect any personal data we gather from you through our website (tidewaterflooring.com) and our associated social media sites.
1. Information We Collect We may collect, store, and use the following types of personal information: Information you supply to us: This includes information provided by filling in forms on our website or social media (e.g., contact/enquiry forms). This data may include, but is not limited to, your name, service location address, e-mail address, and phone number. Technical and Analytical Information: We may collect limited technical information automatically when you use our website, including your IP address, browser type, device type, pages visited, time spent on the website, and general location information. Cookies and Tracking: We use cookies, pixels, and similar tracking technologies to understand website performance and improve user experience. This allows us to track website traffic sources, form submissions, and ad campaign interactions.
2. How We Use Your Information We use the collected information for the following business purposes: To provide you with information, flooring recommendations, and services that you request from us. To respond to estimate requests, answer questions, and schedule in-home or showroom consultations. To communicate regarding appointments, project status, service updates, and follow-ups. To improve our website, advertising effectiveness, and overall customer experience. To comply with legal, tax, or business record-keeping obligations.
3. Disclosure of Your Information We do not sell, rent, or trade your personal information. We may share information with trusted third- party service providers only as needed to operate our business, including: Website hosting and customer relationship management (CRM) systems. Advertising and analytics platforms (e.g., Google Analytics, Meta advertising tools). Contractors, installers, or suppliers involved in your specific project. We will take all reasonable efforts to ensure your data is protected and not disclosed to unauthorized institutions, unless required by law, court order, or other legal regulations.
4. Data Security and Retention While no transmission of information via the internet or digital storage system is completely secure, we use strict procedures and security features to prevent unauthorized access, loss, or misuse of your data. We retain your information for only as long as necessary to manage your inquiries, support your service history, and comply with legal requirements. Once no longer needed, we will delete, archive, or anonymize your data.
5. Your Privacy Rights Depending on your location and applicable state law, including the Virginia Consumer Data Protection Act (VCDPA), you have specific rights regarding your personal data: Right to Access: You may request to confirm whether we are processing your personal data and access that data. Right to Correct: You may request that we correct any inaccurate or incomplete personal information we hold about you. Right to Delete: You may request the deletion of your personal data, subject to certain legal exceptions. Right to Opt-Out: You may opt-out of the processing of your personal data for the purpose of targeted advertising. To exercise these rights, please submit your request in writing to info@tidewaterflooring.com. We may need to request further information to verify your identity before fulfilling your request.
6. Third-Party Links Our website may contain links to third-party websites, manufacturers, or review platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their individual privacy policies.
7. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. Please check back frequently to see any updates.
8. Contact Us Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to:
Tidewater Flooring LLC
120 S. Plaza Trail, Virginia Beach, VA 23452
Email: info@tidewaterflooring.com
Phone: (757) 573-9060
